Job Description

IQ Fiber was built to do internet differently. We're a 100% fiber-optic internet provider with a simple mission: To engineer a smarter internet experience. That means internet that's fast, reliable, and simply priced, backed by real humans who answer when you call and solve problems before you know they exist.

We bring that same thinking to how we build our company. Our teammates are a big part of what makes IQ Fiber different, and we believe how we work matters just as much as what we deliver. We're looking for good humans who bring great ideas, raise the bar with every task, and want to be part of a bigger story. Your work matters here.

IQ Fiber is seeking a Construction Coordinator responsible for managing residential and commercial fiber construction projects from start to finish. This role owns the full project lifecycle, including field surveys, permitting, Bill of Materials (BOM) development, Notice-to-Proceed (NTP) packages, subcontractor oversight, quality control, and as-built verification.

This is a hands-on, field-based role that requires strong field presence, cross-functional coordination, and the ability to troubleshoot and make sound decisions independently.

Essential Duties and Responsibilities

• Own construction projects end-to-end, from initial survey through final closeout, ensuring quality service delivery and customer satisfaction throughout.
• Conduct field surveys of existing and proposed outside plant installations, including aerial and underground network facilities; design route paths and building entry points for service delivery.
• Obtain required permits and easements for aerial and underground construction; ensure all permitting requirements are identified and fulfilled before work begins.
• Create Bills of Materials (BOMs) for all projects; request purchase orders and manage material ordering, delivery, and coordination with contract construction companies.
• Prepare and issue Notice-to-Proceed (NTP) packages for contractors; assign work to subcontractor leadership teams and approve final billing.
• Perform field verification of all construction activities to confirm work meets design specifications; monitor subcontractor quality and safety performance throughout execution.
• Troubleshoot on-site issues as they arise, taking corrective action quickly to protect timelines, cost control, and service quality.
• Modify design schematics to reflect as-built conditions; ensure all as-built data and bore logs are provided to the documentation team for input into Vetro.
• Submit daily, weekly, and monthly reports on all construction activity to internal and external departments; verify work-in-progress reports.
• Coordinate between customers and all internal and external departments throughout project execution; define architecture, equipment needs, costs, and variables to support accurate project planning and budgeting.
• Ensure full compliance with OSHA safety standards and IQ Fiber policies; maintain accountability for safety, productivity, quality, workmanship, and customer service on all assigned projects.

Required Qualifications

• High school diploma required; two-year degree preferred.
• Minimum 5 years of telecommunications construction experience.
• Experience with walk-out surveys, design, budgeting, and creating BOMs including GPON; experience managing contractor relationships and coordinating multi-site construction projects required.
• Industry and vendor-specific certifications and training such as NCTI, SCTE, or BCT/E preferred.
• Proficiency in Microsoft Excel and Word; computer skills sufficient to learn new applications and systems including Vetro.
• Must have and maintain a valid driver's license with a clear MVR, current auto insurance, and a satisfactory driving record; ability to drive during nighttime and adverse weather conditions.
• Must pass a standard background check and drug screening.
• Ability to work independently using sound judgment, solve problems with little or no direction, and manage multiple priorities simultaneously.
• Ability to communicate clearly in written and verbal formats and coordinate effectively across customers, contractors, and internal teams.
• Ability to lift 25 pounds repeatedly, climb ladders up to 28 feet, and work in adverse weather conditions.
• Availability for a 24/7 operation including emergency schedules during natural disasters, network outages, mandatory overtime, and weekend work as needed.

What Success Looks Like

• Construction projects are owned end-to-end and delivered on schedule and within budget, with work executed in alignment with company standards and expectations for quality and professionalism.
• Contractors, customers, and internal teams remain aligned throughout execution, with clear communication, proactive coordination, and permitting handled correctly to prevent avoidable delays or rework.
• Construction activities consistently meet quality, safety, and technical compliance requirements, supported by field verification, active oversight of subcontractor performance, and prompt correction of deficiencies.
• Project documentation is accurate, complete, and submitted on time, including BOMs, as-builts, and required reporting, ensuring smooth closeout and reliable handoff to downstream teams.
• Risks and field issues are identified early and resolved with strong ownership, with troubleshooting and corrective actions taken quickly to protect timelines, cost control, and service quality.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

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