Host Job at La Esquina - Downtown, New York, NY

  • La Esquina - Downtown
  • New York, NY

Job Description

La Esquina Soho is looking for a JNR Host + Coat Check. 

 

La Esquina is seeking a JNR Host + Coat Check for the Soho Brasserie. La Esquina serves delicious and authentic Mexican street food, inspired by the hyperkinetic energy and urban sophistication of Mexico City. We have been operating for 21 years!

Job Duties & Responsibilities:
● Maintains warmth and hospitality in all correspondence with guests
● Has a strong working knowledge of La Esquina reservations software (Resy) and reservation policies
● Has strong communications skills to navigate conversations over the phone and via email to ensure our guests needs are met at all times
● Encourages walk-ins and bar business
● Maintains a warm, hospitable, and friendly environment for guests and co-workers
● Complete coat check for all guests in a hospitable manner
● Greets guests and determines the best way that we can take care of them: seat reservations,
send guests to the bar, maintain a waitlist when necessary, all while constantly communicating
with the guests
● Communicates all necessary guest information with the team to set everyone up for success
(allergy alerts, VIPs, special requests, celebrations, etc.)
● Actively engages with guests to confirm their reservations prior to their reservation time and if there are cancellations pull from the waitlist. 

Atmosphere and cleanliness:
• Meet company standards of presentation and personal hygiene
• Consistently deliver highest standards of service
• Maintain sanitation to Department of Health standards; Keep work area clean and organized
• Inform Manager on Duty immediately of any DOH or OSHA/workplace safety violations

Essential Functions:
• Exudes excellence in hospitality both for internal and external guest
• Excellent time management, organizational skills, and problem-solving skills
• Proficient in a variety of technology systems, particularly reservations software
• The ability to define and effectively solve a variety of changing situations under stress
• Passion for exceptional hospitality, food, and beverages
• Able to lift 40+ lbs.
• Able to work nights, weekends and holidays, and variable schedule, per the needs of the
business
• Ability to walk, stand, and/or bend continuously and for extended periods as required to
perform essential job functions
• Ability to perform essential job functions when working under stress, in fast-paced environment
• The ability to speak, understand, read and write in English
• The ability to comprehend and follow written and verbal direction
• The ability to understand basic math
• The ability to work independently or as part of a team
• The ability to bend, stoop, stand and perform extensive walking for 8-10 hours a day
• Adaptable in fast-paced and challenging work environments
• Able to approach their work with a sense of ownership and work with a sense of urgency
Experience
• 1+ years’ front of house experience for similar caliber concept
• High school diploma or GED preferred

Job Tags

Part time, Immediate start, Night shift, Weekend work

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